Fix it from the browser, without the usual round trip
Most problems do not need a screen share. Open a terminal, look at files and processes or restart the machine from the portal, and start remote desktop when you do need to see the screen.
PS C:\> Get-Service Spooler
Status Name DisplayName
Stopped Spooler Print Spooler
PS C:\> Restart-Service Spooler
PS C:\> ▍
What you get
Everything in remote tools
Terminal in the browser
A PowerShell session on the device, from the device page, with no VPN or inbound ports.
Files
Browse a device’s file system, and download, upload and delete files, from the portal.
Processes
See what is running and end the process that is causing trouble.
Power controls
Restart or shut down a device remotely.
Remote desktop
Start a remote desktop session through RustDesk when you need to see what the user sees.
A record of every session
Remote sessions are logged, so you can answer who connected to what, and when.
How it works
Simple to start, easy to keep going
- 01
Open the device
Find it by client, name or tag.
- 02
Choose a tool
Terminal, files, processes, power or remote desktop.
- 03
Work, then review
The session appears in the remote sessions log.
Works with
Related features
Monitoring and alerts
Live CPU, memory and disk for every device, with alerts that reach you where you work.
Learn moreScripts and automation
A PowerShell library, live output on any device, and rules that run on a schedule.
Learn moreHelpdesk
Tickets with SLAs, time tracking, templates, canned replies and customer satisfaction surveys.
Learn moreReady when you are
See it with your own devices
Start a 14-day free trial with up to 25 devices, or ask for a walkthrough and we will show you around.